Ernie's Local Automotive Service 6424 W Higgins Ave Chicago, IL 60656 773-763-4488

CODE OF ETHICS

ERNIE'S LOCAL AUTOMOTIVE SERVICE

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS

(105 Reviews)

Very professional, fixed car quickly

Henry Francik, 02/04/2025

Just want to give kudos to this repair shop and mechanic Ken . Used this place for the first time on my 2016 Hyundai Tucson with no heat , after another local shop told me they couldn't find a problem and another told me that's just how Hyundais are I took the vehicle here on a recommendation and couldn't be more ecstatic . They diagnosed and pinpointed the issue to the Blend door actuator and fixed at a very reasonable price ! Heat works perfectly and we finally have hot air again ! Also had them do some transmission maintenance that I was told can only be done by Hyundai and once again they came thru ! I have 4 vehicles total that I will be taking here from now on . You can't go wrong with these guys honesty and knowledge . Customer for life !

Mark C, 01/21/2025

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CODE OF ETHICS

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