CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(103 Reviews)
Paul, 01/09/2025As I write this, the shop has a 4.8 Star rating. My 5 stars won't pull that average up much because it's already so close. This doesn't surprise me. I've been going to Ernie's for about 13 years. The main reason is: trust. On top of that, Ernie and Larry are two of the most pleasant people you'll ever meet.